Privacy Notice
Last Updated: June 12th, 2022
At Niriides Apartments, we are committed to
protecting and respecting your privacy. Please read this notice as it
contains important information about how we use personal data that we
collect from you or that you provide to us.
Information & Consent
This Privacy Notice describes how we collect, use, process, and
disclose your information, including personal information about you
(hereinafter, the “User”), in conjunction with your access to and use of
our booking system.
By reading this Privacy Notice, the user is hereby informed on how we
collect, process and protect personal data furnished through the booking
engine.
The User must carefully read this Privacy Notice, which has been written
clearly and simply, to facilitate its understanding, and to freely and
voluntarily determine whether they wish to provide their personal data, or
those of third parties, to Niriides Apartments.
When this notice mentions “booking system,” “booking engine,” “system,”
“website,” “platform,” “app,” “webapp,” “services,” “online services,” it
refers to all pages and functions under URL ΓΙΑ ΚΡΑΤΗΣΗ ΝΗΡΗΙΔΕΣ unless
specified otherwise.
By accessing the platform or providing information, you agree to our
privacy practices as set out in this privacy statement. We may change this
notice from time to time. You should check this notice frequently to ensure
you are aware of the most recent version.
Identity
When this notice mentions “we,” “us,” or “our,”, “data controller,”,
“controller,”, it refers to Niriides Apartments.
Data Controller
Niriides Apartments operates this booking system
through a data processor, as explained below. For the purposes of the
General Data Protection Regulation (“GDPR”)
(EU) 2016/679
, we are the Data Controller. There is a strict contractual framework
between the data controller and the data processor for the protection of
your personal information. We are:
Niriides Apartments
Porto Koufo
630 72, Halkidiki
GR
Data ProcessorΣΤΟΙΧΕΙΑCONTROLLER
WebHotelier operates this booking system on behalf of Niriides
Apartments and is committed to protecting the privacy of the
users of this system. WebHotelier is:
WebHotelier Technologies Limited
Mnasiadou 9 (Demokritos Building, Office 16)
1065 Nicosia
Cyprus
For the purposes of the GDPR, where WebHotelier processes your personal data
on behalf of Niriides Apartments, WebHotelier is
the the Data Processor. When this notice mentions “data processor,”
“processor,” “WebHotelier,” it refers to WebHotelier Technologies Limited.
WebHotelier is a certified
PCI-DSS
Level 2 Service Provider audited monthly by
Trustwave
.
The User may contact WebHotelier’s Data Protection Officer:
Data Protection Officer
dpo@webhotelier.net
Obligatory nature of providing the data
The data requested in the forms accessible from the booking engine are, in
general, mandatory (unless specified otherwise in the required field) to
meet the stated purposes. Accordingly, if they are not provided or are not
provided correctly, we will be unable to process the request.
Personal data we collect and process
This will include:
· personal information about you which we ask you for (e.g. your
name, address, and email address) when you make a booking from our booking
engine;
· financial details in order to process your booking when we require
pre-payment;
· details of transactions you carry out through our booking engine
and details of the fulfilment of your orders.
· our data processor may only collect and process personal data
collected and/or processed on behalf of us in accordance with our
instructions. WebHotelier cannot process it in any other way or for any
other purpose.
We grant permission to our data processor:
· to use your personal information for reserving rooms and/or other
services for you at Niriides Apartments;
- to pass on your financial details to
Niriides Apartments
and/or appropriate third party (for example, credit card company) for
the purpose of confirming or paying for a booking;
· to use your information for marketing purposes (where you
explicitly agree to this); and
· to pre-complete forms and other details on our website to make
your next visit to our booking engine easier (e.g. when amending or
cancelling a booking).
Social Login:
In the event of registration and/or access through a third-party account,
we may collect and access certain information of the User’s profile from
the corresponding social network, solely for internal administrative
purposes and/or for the purposes indicated above.
Third-party data (e.g. book for a friend)
In the event that the User provides third-party data, they declare that
they have the third party’s consent and undertake to provide the interested
party -the data holder- with the information contained in this Privacy
Notice, duly exonerating us and our data processor from any liability in
this regard. However, we may carry out the necessary verifications to
verify this fact, adopting the corresponding due diligence measures, in
accordance with the data protection regulations.
Sensitive Data
Unless specifically requested, we ask that you not send us, and you not
disclose, on or through the Services or otherwise to us, any Sensitive
Personal Data (e.g., social security numbers, national identification
number, data related to racial or ethnic origin, political opinions,
religion, ideological or other beliefs, health, biometrics or genetic
characteristics, criminal background, trade union membership, or
administrative or criminal proceedings and sanctions).
Use of Services by Minors
The Services are not directed to individuals under the age of sixteen (16),
and we request that they not provide Personal Data through the Services.
Purpose of processing personal data
Depending on the User’s requests, the personal data collected will be
processed in accordance with the following purposes:
· To manage the bookings made, including payment management (where
applicable) and the management of the user’s requests and preferences.
· To manage registration in loyalty or membership programs, as well
as obtaining and redeeming points.
· To manage the User’s contact requests with us through the channels
provided to this end.
· To manage the sending of personalised commercial communications
from us, by electronic and/or conventional means, in cases in which the
User expressly consents.
· To manage the provision of the contracted accommodation service,
as well as additional services.
· To manage surveys and/or evaluations regarding the quality of the
services provided by us and/or the perception of its image as a company.
Data Retention
We will retain your Personal Data for the period necessary to fulfill the
purposes outlined in this Privacy Notice unless a longer retention period
is required or permitted by law or if the User requests their withdrawal
from us, opposes or revokes their consent.
The criteria used to determine our retention periods include:
· The length of time we have an ongoing relationship with you and
provide the Services to you (for example, for as long as you have an
account with us or keep using the Services or if you have a booking that has
not yet been fulfilled)
· Whether there is a legal obligation to which we are subject (for
example, certain laws require us to keep records of your transactions for a
certain period of time before we can delete them)
· Whether retention is advisable considering our legal position
(such as, for statutes of limitations, litigation or regulatory
investigations)
Legitimate interest for processing your data
The data processing required in fulfilment of the aforementioned purposes
that require the User’s consent cannot be undertaken without said consent.
Likewise, in the event that the User withdraws their consent to any of the
processing, this will not affect the legality of the processing carried out
previously.
To revoke such consent, the User may contact us through the appropriate
channels.
By the same token, in those cases in which it is necessary to process the
User’s data for the fulfilment of a legal obligation or for the execution
of the existing contractual relationship between us and the User, the
processing would be legitimized as it is necessary for compliance with said
purposes.
Data Disclosure
We will use and disclose Personal Data as we believe to be necessary or
appropriate:
· to comply with applicable law, including laws outside your country
of residence;
- to comply with legal process;
· to respond to requests from public and government authorities,
including authorities outside your country of residence and to meet
national security or law enforcement requirements;
- to enforce our terms and conditions;
- to protect our operations;
· to protect the rights, privacy, safety or property of our own, you
or others; and
· to allow us to pursue available remedies or limit the damages that
we may sustain.
We may use and disclose Other Data for any purpose, except where we are not
allowed to under applicable law. In some instances, we may combine Other
Data with Personal Data (such as combining your name with your location). If
we do, we will treat the combined data as Personal Data as long as it is
combined.
International transfers of personal data
We may transfer your personal information to our data processor(s) or/and
sub-processor(s) based outside of the EEA for the purposes described in
this notice. If we do this, your personal information will continue to be
subject to one or more appropriate safeguards set out in the law. These
might be the use of model contracts in a form approved by regulators, or
having our suppliers sign up to an independent privacy scheme approved by
regulators (like the US ‘
Privacy Shield
’ scheme).
Our data is stored in the cloud using
Amazon Web Services
in N. Virginia, USA and in Frankfurt, Germany. If you are accessing any of
our systems from outside the USA, you acknowledge that your personal
information may be transferred to the USA, a jurisdiction which may have
different privacy and data security protections from those of your own
jurisdiction, to be processed and stored.
User’s Responsibility
The User:
Guarantees that they are of legal age or legally emancipated, where
applicable, fully capable, and that the information furnished to us is true,
accurate, complete and up-to-date. For these purposes, the User is
responsible for the truthfulness of all the data communicated and will keep
the information updated, so that said data reflects their actual situation.
Guarantees that he/she has informed third parties on whose behalf he/she
has provided data, where applicable, of the aspects contained in this
document. Also guarantees that he/she has obtained the third party’s
authorisation to provide their data to us for the purposes indicated.
Will be responsible for false or inaccurate information provided through
the Website and for damages, whether direct or indirect, that this may cause
to us or third parties.
Exercise of Rights
The User may contact us at any time free of charge, to:
· To obtain confirmation about whether or not personal data
concerning the User are being processed by us.
- To access their personal details.
- To rectify any inaccurate or incomplete data.
· To request the deletion of their personal data when, among other
reasons, the data are no longer necessary for the purposes for which they
were collected.
- To confirm revocation of consent.
· To obtain from us the limitation of data processing when any of
the conditions provided in the data protection regulations are met.
- To request the portability of your data.
Likewise, the user is informed that at any time he/she may file a complaint
regarding the protection of their personal data before the competent Data
Protection Authority.
Security Measures
We will process the User’s data at all times in an absolute confidential
way and maintaining the mandatory duty to secrecy with regard to said data,
in accordance with the provisions set out in applicable regulations, and to
this end adopting the measures of a technical and organisational nature
required to guarantee the security of their data and prevent them from
being altered, lost, processed or accessed illegally, depending on the
state of the technology, the nature of the stored data and the risks to
which they are exposed.